Privacy Policy

Last Updated: August 30, 2025

KEW Property Management (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, portals, and related services (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide Directly

• Name, phone number, email address, and mailing address
• Payment information when making rent or fee payments
• Login credentials for tenant/owner portals
• Rental applications, maintenance requests, or other forms submitted through our Site

b. Information We Collect Automatically

• IP address, browser type, device identifiers, and operating system
• Pages you view and interactions with our Site
• Cookies or similar technologies that help us improve our Services

c. Information from Third Parties

• Credit, background, or reference information provided by applicants (when authorized)
• Payment processors or property listing partners

2. How We Use Your Information

• Processing rental applications, payments, and service requests
• Providing and managing access to tenant/owner portals
• Communicating important service-related updates, billing notices, or account matters
• Sending marketing or promotional materials (with the option to opt out)
• Improving the functionality and security of our Site
• Complying with legal obligations and enforcing our Terms of Service

3. Sharing of Information

We do not sell your personal information. We may share it only as follows:

• Service providers (e.g., payment processors, IT support, maintenance contractors)
• Legal compliance (if required by law, regulation, or court order)
• Business transfers (in case of merger, acquisition, or sale of assets)
• With your consent or at your direction

4. Communications

By submitting your contact information, you consent to receive communications from us, including service notices, legal updates, marketing materials, and other relevant information.

You may opt out of marketing communications at any time by following the instructions in those messages.

Certain non-marketing communications (such as account or legal notices) are required and cannot be opted out of.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access to the information we hold about you
• Correction of inaccuracies
• Request for deletion (subject to legal and contractual obligations)
• Opting out of marketing communications

To exercise these rights, please contact us at the address below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest revision. Continued use of our Services constitutes acceptance of any updates.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

KEW Property Management
[Address]
[Phone Number]
[Email Address]